INFORMATION
FAQ'S
What should I/my child need to wear?
We are an inclusive company, thus any suitable comfortable fitness clothing is acceptable.
How do I pay?
Our sessions are currently either pay as you go or block bookings (payment should be made on the day of the first session).
If you have paid but cannot make a session please speak to Lauren for further information.
TERMS & CONDITIONS
Registration
It is the responsibility of the parent/guardian or customer to notify Inicio, in writing, of any changes to the information on the registration form, such as emergency contact details or medical information.
Social Media
Please check our socials pages and website for all regular updates and information.
There will occasionally be photographs and filming. By signing the registration form, you give permission for yourself/child's image to appear on our social media, website or promotional material.
Fees/Payment
Our sessions are currently either pay as you go or block bookings (payment should be made on the day of the first session).
If you have paid but cannot make a session please speak to Lauren for further information.
INICIO DANCE & FITNESS RESPONSIBILITIES
All instructors are fully qualified with accreditation from appropriate bodies, hold a first aid qualification and are DBS checked.
Every customer’s emergency number will be kept on the register.
If our buildings needs to be evacuated (i.e. fire or other alarms going off) all instructors have a clear understanding of their responsibilities.
It is the companies responsibility to keep a fully-equipped First Aid box.
In case of an incident, an accident/incident report will be made.
All personal data will be held in line with the Inicio General Data Protection Regulation (GDPR) policy.
CUSTOMER/PARENT/GUARDIAN RESPONSIBILITIES
In the event of a medical emergency where a emergency contact/parent/guardian cannot be contacted, the customer/parent/guardian authorises the instructor to seek medical advice for the child.
In the event of a medical emergency, the customer/parent/guardian authorises the instructor to administer first aid.
If required, the company will contact the emergency services first, then the customer/parent/guardian by the telephone number on the class registers.
Consent is required for the customers/students to have photographs and videos taken at INICIO. These images are used externally on our website, advertising posters and on social media.
It is the nature of dance and fitness that sometimes it is necessary for the instructors have to physical contact with the customer/student, to help them gain understanding of where the body should be or where they should feel a certain stretch to aid correct positioning and posture. Consent is required for the instructors to have physical contact with the students.
Consent is required to for a member of staff to assist students under 6 years old to the toilet if an accompanying adult is not available.
GDPR POLICY
This General Data Protection Regulation (GDPR) policy sets out how INICIO uses and protects any information that you give us. INICIO is committed to ensuring that your privacy is protected. Should INICIO ask you to provide information by which you can be identified, then you can be assured that it will only be used in accordance with this privacy statement. Data is secured on password-protected systems.
INICIO may change this policy from time to time by updating the website page. This policy is effective from 15th May 2023.
Where is the data held
This section details storage of data in digital format, storage of data on a physical form (i.e. paper) retention
Inicio Performance Academy - Parent/carer email contact list.
Data retention and deletion
The data collected will be retained while the customer attends classes. However, a customer/parent/guardian has the right to have the data changed or removed at any time. It is also the responsibility of the customer to ensure that INICIO is kept up to date with any changes to personal details.
Type of data collected
/reason for processing data
GROUP 1 - Customer
Name – identification
Email – contact and invoicing
Telephone numbers – contact (including emergencies)
GROUP 2 - Student
Name – identification
Date of Birth – assessment of class suitability and for exam registrations
Telephone numbers – contact (including emergencies)
Medical conditions – to aid teaching & in case of emergencies
Given consents - data protection and child safety
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